Answers before you ask.
Plans, ownership, setup, hardware, guests and data.
Plans & billing
Is there a free trial?
Yes. Every plan starts with 14 days free. You add a card at checkout but nothing is charged until the trial ends. Cancel from Billing before day 14 and you pay nothing.
What is the difference between monthly, yearly and lifetime?
Monthly and yearly renew automatically and can be cancelled any time from Billing. Yearly costs 10 months, so 2 are free. Lifetime is one payment with updates included.
How is the price worked out?
Your first location is $29 a month. Every extra location adds $25 a month, $250 a year or $699 lifetime. So Group with 3 locations is $79 a month and Chain with 5 is $129.
What happens if I add a location over my limit?
Settings → Locations shows the extra cost before you save. You confirm it once and it is added to your next bill.
Do you take a commission on orders?
No. You pay the plan price only. Card processing fees go to your payment provider.
Ownership & setup
Do I own the tool after buying?
Yes. The owner account controls the workspace: restaurant name, logo, brand colour, domain, locations, team, menu and all customer data.
Can I use my own domain?
Yes, on every plan. Add a TXT record to prove you own the domain, then point it to Restora. Your guest website moves to your domain and the staff app stays on its own link.
Is a restaurant website included?
Yes, free on every plan. Pick one of 6 templates, choose your sections and edit text, photos and buttons in the builder. On Chain we also customise an existing template for you. For a fully custom design, contact us.
Which roles can I give my team?
Owner, Manager, Cashier, Kitchen and Waiter. The owner and managers choose what each role can see and do from Team → Permissions.
Can I turn features off?
Yes. The owner can switch reservations, inventory and QR ordering on or off for all locations or only some, from Settings → Features.
Service & hardware
What hardware do I need?
Any tablet, laptop or phone with a browser. Receipts and kitchen slips print to 58 mm or 80 mm thermal printers.
How do QR table orders work?
Every table has its own QR link, so each order arrives tagged with its table and goes straight to the kitchen display. Guests can pay from their phone or later at the table.
Can guests choose when food is ready?
Yes. On the POS and the QR menu they pick ASAP, +20 or +30 minutes, and the kitchen sees the ready time on every ticket.
How does the waiter know food is ready?
When the kitchen marks an order ready, the waiter gets a notification with the table and whether the bill is paid or still to collect.
How do reservations work?
Bookings from your website land in Reservations tagged "from website". Staff can add phone bookings, and each booking shows whether the guest is new or returning.
How does inventory know what to deduct?
Each menu item is linked to the ingredients it uses. Every sale lowers stock, low items move to the order list, and you can send that list to suppliers automatically.
Guests & loyalty
How does the welcome discount work?
New guests sign up with their name, email or phone and birthday. The discount applies once, on their first order. You set the amount in Customers → Promotions.
Can I change the stamp card reward?
Yes. Choose the reward item, how many stamps it takes and how stamps are earned: every visit, per item or on orders over an amount you set.
How are rewards verified?
A full card prints a code on the guest slip. Staff enter it on the Customers page, mark the reward taken, and the card starts again.